Wallboard
Wallboard for Yeastar
Gain a clear overview on your inbound queues!

The Wallboard, developed by Yeastar Netherlands, seamlessly integrates with Yeastar PBX and is intended for anyone looking for a clear overview of his inbound call traffic (queues).

By using widgets it already offers many functions that you may expect from a wallboard and will gradually be expanded with the wishes from the market. Through this "live development" we can deliver a product that not only has a state-of-the-art interface, but is also leading in offered functionality.

The wallboard is available in English, French, Spanish, German, Italian, Arabic, Russian and Dutch.

Is your language not yet available? We're happy to add it for you.
Widgets
The wallboard can be customized in your own way. For one user the status of the participants is important and for the other the service level. Some widgets provide detailed statistics, others show a single aspect of your queue.

Below you will find a functional description of the main widgets:

Agents Shows how many participants are available in the queue. Agent details Shows how many agents are available in the queue and details about each participant agent. Calls completed Total number of calls that have been handled normally. Use the info icon to reset.
History waiting The progress of the number of people waiting in a chart. Service Level Service level performance. The percentage of calls included within the service level time. Leave Number of callers who have left the queue prematurely.

Next waiting Waiting time of the longest waiting caller in the queue.

Waiting Display of the number of calls in the queue. Waiting (detail) Show a detailed overview of all calls waiting in the queue.

We will regularly add new widgets.
SIMPLE, YET POWERFUL AND FLEXIBLE. The Wallboard for Yeastar is a cloud application that can easily connect to your Yeastar PBX and has the ability to display up to three queues at once.

The Yeastar AMI interface is used and is currently available for the Yeastar Cloud and models: S50, S100 and S300.
The Wallboard is suitable for every OS.
Wallboard